Therapeutic Communication

Overview

Therapeutic communication acts as a predominant foundation of nurse-client
relationship that serves specific purpose within the health care context. Various
communication techniques are used to advance the physical and emotional
well-being of clients. The aim of this module is to train the nurses on various verbal
and nonverbal communication techniques to improve the quality of interaction with
patients in a non-judgmental way, while showing empathy and concern.

  • Learning Outcomes
  • Training Material
  • Learning Activity
  • Explain the importance of therapeutic communication in nursing
  • Discuss various therapeutic techniques used by nurses
  • List out the common non- therapeutic responses
  • Explain the phases of therapeutic communication
  • Discuss the protocols to be followed in breaking bad news
  • Demonstrate therapeutic communication techniques in various clinical scenarios
  • Discuss facilitators and inhibitors of therapeutic communication
  • Multimedia audio visual aids
  • Hand outs
  • Discussion on various clinical case scenarios
  • Communication games
  • Ice breaker activity
  • Knowledge and skill assessment

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